Shela Rug

All Products are required to be installed by a professional installer specialized in the type of product being purchased.

We provide installation services for our product depending on your location and product being purchased. Please contact store for additional information.

email:

info@northern-interiors.ca

Telephone:

905-895-9512

Other Services:

Interior Design, Complete Residential & Commerical Renovation Services

Shipping Policy

Most Items in stock ship within 1-3 days with standard ground shipping.

Installation Service available upon request, only to local customers (Greater Toronto Area)

Shipping cost will be calculated at checkout and varies based on size, weight and destination.

From time to time unexpected delays may occur that would be out of our control. Your understanding and patience is appreciated.

Remote locations and locations requiring a Ferry may be subject to additional fees. You will be contacted prior to shipment being processed.

We currently do not offer shipping to Nunavut.

Customers from United States are responsible for duties and taxes upon delivery.

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund.

No Return on furniture, bathroom vanities, special orders (non-stock items) or custom orders

In case of shipping damge, product defect or missing parts, please contact customer service to assist you with replacement parts or other necessary steps to resolve your issue.

You should expect to receive your refund within 5-10 days of the return package receipt.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Restocking fee may apply to returns. See full return policy.